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Shanil Patel

Product Design @ Customer.io

Atlanta, GA

I believe design

makes good work compound brings people together to build what none could alone makes the complex feel obvious keeps only what earns its place turns constraints into an advantage defines the right thing to ship is supercharged by AI, not replaced is a process that delivers more than a pretty UI leaves the world better than it found it

Designing systems that make good work compound. Currently building AI experiences at Customer.io, plus RootstockThe adaptive design system growing under this site — one root re-deriving its colour, type, and rhythm for any context. and CaptureA knowledge system that captures, files, and resurfaces itself. on the side.

More about me →

Selected work

Selected work

AWS · OpenSearch · 2024

Building a generative AI query assistant

Leveraging research, rapid prototyping, and UX design to test and launch a query assistant for an analytics application.

RoleProduct Designer Timeline1 month Year2024

From the garden

All notes →

Rootstock · The experiment

Rootstock is the design system growing under this site — one root system learning to adapt its colour, type, and rhythm to any context. I iterate on it every week; everything here updates live on the page behind.

Explore the full system →

Background

50%

13fps

Font

16.0px

Grid

Selected work

Cursor companion