Designing systems that make good work compound — lately, AI experiences at Customer.io. I bring people together to build better systems, better products, and a better world.
More about me →Selected work
From the garden
- Seedling: Notes That Sort Themselves, v2 Aug 2026 The capture layer of my self-sorting note system kept breaking, so I replaced the iOS Shortcut with a small offline-first web app. Then resurfacing moved in too, and the system's scheduled-job count hit zero.
- Budding: Notes That Sort Themselves May 2026 How I split note-taking into one-tap capture, batched AI filing, and a morning resurfacing job, all free and running on GitHub and Claude Code.
- Seedling: Designing in the open Mar 2026 Early notes on what it means to design transparently, for an open-source community.
- Budding: What AI actually changes about design tools Jan 2026 Not everything changes. But the things that do change are significant.
- Evergreen: Systems thinking in product design Nov 2025 How thinking in systems — not screens — leads to better product decisions.
No notes in this stage yet.